At Amberdo Café, we believe that the success of every franchise begins with strong foundations. That’s why we provide all our franchisees with comprehensive training and operational support—every step of the way.
Initial Training Program
All new Amberdo Café franchisees must complete our mandatory training program before opening their branch. This four-week course takes place at our main branch in Vancouver or another designated location, and includes:
- Hands-on kitchen training with our culinary team
- Barista training to master our signature coffee experience
- Principles of customer service and event hospitality
- Menu management and food preparation standards
- Inventory control and daily operations
- Sales system training using our POS and tech tools
Training is approximately 40–50 hours per week and combines classroom-style sessions with real-world practice in one of our live café locations.
Grand Opening Support
Opening your Amberdo Café is a big milestone—and we’re there to make it smooth and successful. Our launch support includes:
- On-site operational assistance during opening week
- Pre-opening team training and supervision
- Setup of all equipment, kitchen systems, and POS terminals
- Marketing materials and launch-day promotions
- Final checklist walkthrough and quality control
Ongoing Support Services
As an Amberdo franchisee, you’ll never be on your own. Our franchise support team provides:
- Continuous menu innovation and seasonal updates
- Access to pre-approved suppliers and premium materials
- HR support for hiring and training kitchen and service staff
- Event hosting strategy and planning assistance
- Upgrades and maintenance of sound and tech systems
- Operational audits and ongoing quality control visits
Our team is always just one call or email away. For support, questions, or to speak with our franchise team, please get in touch.